![]() Please pack your return carefully and include a detailed description of the problem and how it occurred. Prior to sending your 5x5 product to us for warranty evaluation, you must first request a Return Authorization number by contacting us via email at: Shipments received without a Return Authorization number clearly marked on the outside of the package will not be accepted. Customers are responsible for all shipping charges. Please contact 5x5 directly for up-to-date information on our installation fees. ![]() If you experience difficulty installing a 5x5 product on your knife, 5x5 does provide installation services for a fee. Please see the "Shipping to 5x5 Combat Solutions" section for details on the procedure for returning your item(s) for a refund. Only items that are in the new and unused condition are eligible for return. Requests for a refund must be submitted within 30 days of the original purchase date. Products put to hard use for extended periods of time may eventually reach the end of their service life and should be retired from use and replaced.Īll returns are subject to a 15% restocking fee unless the cause for the return is due to a manufacturing defect or the wrong item was received. Like all tools, 5x5 products are subject to normal wear and tear. Use of our products outside the scope of their intended purpose is considered abuse and is not covered by warranty. Other parts and accessories added to your knife and the knife itself are not covered by our warranty, nor are 5x5 components that have been altered or modified in any way. 5x5’s warranty only applies to original, unaltered 5x5 components. If a 5x5 product has been installed in such a way that, in 5x5’s sole determination, its proper function has been compromised, it is no longer covered by warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you. ![]() Consequential or incidental damages are not recoverable under this warranty. This warranty does not cover loss, theft, or any damages caused by accidents, abuse, misuse, improper handling, alterations, neglect, improper installation, or normal wear and tear. Please contact the moderators of this subreddit if you have any questions or concerns.5X5 Combat Solutions warrants that all of our genuine products are free from defects in materials and workmanship. I am a bot, and this action was performed automatically. Please consider using r/edcexchange as well. If you're looking to sell EDC gear, that's fine to do here as long as there are more knives in your post than gear in both value and number. If you're looking for a Price Check, please use the stickied "Still Available / Price Check" thread. Please wrap the item in ~~ characters to strike through the text instead.Īny "Want to Buy" threads should use the weekly stickied "WTB" thread. Please DO NOT remove prices after an item is sold. If you have over 25 flair, all methods of payment are allowed.Īll your prices should include the shipping costs, unless international shipping is requested by the buyer. Your prices should also be in the form of Paypal Goods and Services if you are under 25 flair, with any fees included in the price. At least one photo must include the knife open as well. This is a picture of the knife with your handwritten username and the date to prove you possess the item in question. Ignorance is not an excuse for rule breaking.Īll posts require a timestamp with the knife. Please take a moment to review the sub rules. If you believe you have been scammed, please fill out this form. Once transactions are completed (payment has been sent and/or all parties have received their items), please follow this guide to confirm the transaction and increase your count in your flair. ![]() To avoid dealing with banned or unqualified users, DO NOT deal with anyone unless they can leave a VISIBLE COMMENT on your thread. U/tardistaxiservice has flair: 0 Swaps | New User | PayPal G&S ONLY
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